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FAQ
PAYMENT TERM

Our payment term could be T/T, L/C at sight, etc.

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SAMPLE OFFER

Samples, usually 10 x 10 x 1 cm (4" x 4" x 3/8") or 15 x 15 x 1 cm(6" x 6" x 3/8"), are available free of charge ex-factory.; We also provide beautiful brochures to aid you in selling more products.

NOTE: FULL size tiles are also available but these add considerably to the weight therefore please remember the extra weight charge to be included.

We have two payment methods for sending samples.

1. Courier: Your courier account number is requested. Please ensure that it allows for incoming charges.

2. If you do not have a courier account, payment can be made by credit card. We would then pre-pay for your sample's freight to the courier company.

NOTE: Some courier companies will allow us to send ""Freight Collect"", however this is not guaranteed.

To request samples please email us here, not forgetting to advise in your body text the materials required and the sizes needed if not our standard size.

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PROJECT QUOTES

For commercial projects requiring cut to size product or non-standard materials, we would be glad to receive commercial inquiries and provide a competitive quote for products that we are able to supply.Due to the unique requirements of each commercial and cut-to-size project, please e-mail MARVA your requests for quotations directly to quotes@marvamarble.com with detailed project information. Please make sure to include the following information.

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1X20' CONTAINER LOAD

For American, the quantity per 20' container load is as following:

3/8" thickness 6459 sq,ft.
3/4" thickness 3229 sq,ft.
1 1/4" thickness 2153 sq,ft.
1 1/2" thickness 1615 sq,ft.
2" thickness 1292 sq,ft.

For most of the European countries and Middle East, the quantity per 20' container load is as following:

1.0cm 935m2
1.2cm 772m2
1.5cm 617m2
2.0cm 463m2
2.5cm 370m2
3.0cm 309m2
4.0cm 231m2
5.0cm 185m2

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QUALITY CONTROL

Quality control is stringently applied throughout every stage of our service to ensure only the highest grade of product is supplied to our customers.

From the design development stage, through the material selection and production processes, to the final packaging, labelling and container loading, our in-house designers, technicians and QC staff work hard to ensure specifications are adhered to, enabling the end product to arrive safe and sound, ready for immediate installation / onward sale as the case may be.

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